Rumah Sakit Umum Bali Jimbaran

3.3(1324 reviews)

Health & Medical Services

Hospital

Rumah Sakit Umum Bali Jimbaran: impressions contrastées

First impressions & setting
Rumah Sakit Umum Bali Jimbaran sits on Jl. Raya Kampus Unud No.52 in Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361. Visitors come for everything from teeth surgery and ENT checks to childbirth and trauma care after motorbike accidents.

Medical care and specialists
Several patients describe professional doctors and nurses, from an ENT who removed stuck ear wax and spoke English to surgeons handling wrist fractures and small operations (Google reviews, various years). One family mentions their baby was born here and a parent later had minor surgery, both judged well handled. Another reviewer praises an obgyn doctor but was frustrated by front-office process, not the medical side.

Staff attitude and bedside manner
Many comments highlight kindness and politeness: nurses, cleaners, nutritionists and doctors are often called caring and professional. One patient recovering from a serious motorbike accident notes very polite staff and quick medical help once admitted, and others thank the team after surgeries and births. In contrast, a few guests report flat, unwelcoming attitudes at the front office and feeling poorly treated during registration, especially for repeat visits.

Emergency room, waiting time and organization
Experiences in the IGD/emergency area vary sharply. One dental surgery patient reports almost 3 hours of waiting at IGD without clear information and asks for better hygiene in the room. Another person with a large leg cut describes more than two hours’ wait, noisy maintenance work in the emergency waiting room, and changing promises about surgery timing. Yet a trauma patient with a forearm fracture says care was very fast and any delay came from the insurance company, not the hospital.

Insurance, BPJS and payment clarity
Insurance and BPJS procedures are a recurring pain point. One night visit for severe stomach pain turned into a debate over whether BPJS could apply, with staff and a duty doctor repeating that BPJS only covers emergencies and initially leaning toward a simple prescription. Another late‑night visitor with travel insurance recounts several hours of delay while staff sought approval from the insurer, even though a guarantee letter had been given, and says they would have paid the ~30,000 IDR cost themselves if told earlier. A different review complains about the high price of surgery and follow‑up wound‑cleaning visits without insurance, plus difficulty getting a claim form from the office.

Facilities, rooms and extras
Room comfort is generally described as okay, though one patient urges better hygiene. Cleaning staff are often praised as doing their jobs well. One in‑patient notes that the hospital food is “surprisingly good” and even comes with a menu, which stands out in their memory.

Rumah Sakit Umum Bali Jimbaran seems best suited to patients who prioritize competent clinical care and can prepare in advance for insurance rules, possible waiting times and administrative hurdles. For emergencies, call local emergency services. This article is not medical advice.

Rumah Sakit Umum Bali Jimbaran, Jl. Raya Kampus Unud No.52, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonesia

+623614725123

https://www.rsubj.com/

Opening Hours

MondayOpen 24 hours

TuesdayOpen 24 hours

WednesdayOpen 24 hours

ThursdayOpen 24 hours

FridayOpen 24 hours

SaturdayOpen 24 hours

SundayOpen 24 hours

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