Ari Canti Hospital: Mixed Care in Ubud
Setting and Location
Located at Jl. Raya Mas No.69 in Mas, just south of central Ubud, Ari Canti Hospital presents itself as a modern medical facility serving Gianyar Regency. It lists emergency, surgical, and dialysis services, though detailed operational hours are not publicly specified.
First Impressions and Facilities
The hospital offers private VIP rooms furnished with beds and seating. Experiences vary considerably: one self-paying patient reported finding ants on the bed and a damaged sofa, while another recounted delays in expense explanations and unclear consent procedures. Other visitors noted clean wards and attentive staff.
Treatment Experiences
For simple procedures—such as removing an insect from an ear—patients generally praised prompt and effective treatment. However, more complex cases drew criticism: one reported receiving three antibiotics in a two‑minute ENT consult, leading to ineffective results and side effects; another was advised to have a costly CT scan instead of a recommended ultrasound.
Concerns Over Practice and Billing
Some reviewers alleged serious issues, including absence of regular monitoring during long stays, lack of prior discussion of medications and tests, and bills climbing to nearly 10 million IDR without improvement. Duplicate expensive tests within 24 hours, failure to transfer prior records, and withholding passports until payment were also claimed. In these accounts, billing transparency and communication were major concerns.
Positive Encounters
Other patients described compassionate care, naming Dr. Putri and nurse Evi for their kindness and professionalism. Quick ER attention and personal surgical recovery follow-up were given as reasons to recommend the facility.
Verdict
Opinions diverge sharply: some praise Ari Canti Hospital for rapid, effective minor care; others caution about ethical concerns, diagnostic decisions, and billing practices. It may serve well for straightforward urgent needs, but for complex conditions or clear cost communication, seeking second opinions is advisable.
Disclaimer: This summary is based on patient reviews and is not medical advice.
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