Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

Name: Holiday Inn Resort Bali Nusa Dua, an IHG Hotel
Address: Holiday Inn Resort Bali Nusa Dua, an IHG Hotel, Jl. Pratama No.86, Tanjung, Benoa, South Kuta, Badung Regency, Bali 80363, Indonesia, Nusa Dua, Bali, ID
Telephone: +623618947888
Rating: 4.7

4.7(2441 reviews)

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel 2

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel 3

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel 4

Family-Focused Stays on Benoa’s Quiet Shore

Setting and First Impressions

Fronting the calm shoreline of Benoa, this Holiday Inn Resort sits about 2 km from Museum Pasifika and 12 km from Garuda Wisnu Kencana cultural park. Rooms range from simple balconies to family suites with themed children’s bedrooms, some opening directly to the pool. Several guests noted that while the property is marketed as Nusa Dua, it’s a 7–8 minute drive from the main area, and the surrounding vibe reflects that.

Spaces to Sleep and Play

Accommodation is functional, with marble floors, free Wi‑Fi, safes, minibars and tea/coffee setups. Some travellers praised the comfort and cleanliness of pool access rooms and ocean‑view balconies, while others pointed to tired upholstery or noisy courtyard-facing rooms. Family reviewers appreciated the “kids stay free” policy, kid‑friendly menus, and a no‑charge kids’ club with named staff who children bonded with.

Pools, Beach and Tide

Two main pools anchor the property — one shaded in the atrium with a swim‑up bar, and one by the sand. Opinions diverged: some enjoyed the compact layout and attentive maintenance, others saw too few loungers and noted fuel smells and boat traffic at the narrow beach. Several warned that tide changes after mid‑afternoon can make swimming impossible, with jet skis cutting close to shore.

Dining Notes and Service

Breakfast drew consistent praise for variety, including an area for Indian dishes; certain guests ate happily in‑house for all meals. Others called out buffet monotony over consecutive days, small kids’ portions, or uninspired à la carte plates. Service from restaurant staff was among the highest‑rated aspects, with many names and gestures remembered. Isolated frustrations involved inflexible cut‑off times at breakfast and slow beach bar service.

Hospitality Highs and Lows

The warmth of staff — from kids’ club carers to doormen spotting safety hazards — was mentioned repeatedly as the resort’s strongest asset. Proactive problem‑solving, birthday cakes, thoughtful upgrades and even arranging doctors won loyalty. Not all stays were seamless: a few guests recounted poor handling of booking issues, restrictive room allocation, unresolved noise from renovations, and lack of communication about maintenance closures. Beach cleanliness and in‑room upkeep occasionally disappointed.

Who It Suits

The balance of feedback suggests this resort suits families with younger children, who will make most use of the kids’ club, shallow pools and compact grounds. Those seeking a quiet or couples‑only vibe, wide open beaches, or uninterrupted ocean swims may prefer another address on the strip.

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel, Jl. Pratama No.86, Tanjung, Benoa, South Kuta, Badung Regency, Bali 80363, Indonesia

+623618947888

https://www.ihg.com/holidayinnresorts/hotels/us/en/bali/dpsbb/hoteldetail?cm_mmc=GoogleMaps-_-RS-_-ID-_-DPSBB

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