CRYSTALKUTA Hotel - Bali

Name: CRYSTALKUTA Hotel - Bali
Address: CRYSTALKUTA Hotel - Bali, Jl. Bypass Ngurah Rai No.999, Kuta, Badung Regency, Bali 80361, Indonesia, Kuta, Bali, ID
Telephone: +623618464618
Rating: 4.3

4.3(2615 reviews)

Hotels & Resorts

Hotel

CrystalKuta Hotel: Friendly Faces by the Bypass

Close to Airport, Steps to Shopping
A 16‑minute walk from Mal Bali Galeria and 3 km from Ngurah Rai International Airport, CrystalKuta Hotel sits on Kuta’s Bypass Ngurah Rai. It’s also about 2 km from Kuta Beach and opposite the popular Krisna souvenir store. Guests say the location works well for late flights, quick shopping, or a short beach hop.

Rooms and Comfort
Accommodation ranges from straightforward doubles to suites with sofas. All have Wi‑Fi, flat‑screens, minibars, and tea/coffee kits; some reviews describe rooms as spacious and spotless, others as small or dated. A few guests note thin walls and traffic noise, so light sleepers might want earplugs.

Pool, Dining and Spa
An outdoor pool beside the restaurant becomes a focal point for travellers between flights. Breakfast, often included, is a buffet with both local and some international dishes—though several visitors found it repetitive. Portions at the restaurant vary from generous to small depending on expectations. The on‑site spa draws consistent praise, especially therapists like Desi, Agnes, Eva and Via, for massages that eased post‑flight tension.

Service Highlights
If one theme dominates the feedback, it’s the warmth of the staff. Reception names such as Weda, Suci, Adryan, Desak, and Yogi surface repeatedly for kindness and fast problem‑solving, from scooter rentals to fixing showers within minutes. Many felt genuinely cared for, whether arriving late at night or leaving bags for the day.

Mixed Notes and Cautions
Alongside glowing accounts, there are frank reports of cockroaches in rooms, faulty keys, dated bathrooms, and inconsistent housekeeping. A few incidents stand out—a guest left without pool use during maintenance, another with a luggage handover mishap causing extra costs. Noise from music, barking dogs, or other guests has been mentioned. Service lapses, while less common, did impact some stays.

Overall Impression
CrystalKuta works best for travellers prioritising airport proximity, friendly service, and a poolside break over perfection in fittings or absolute quiet. Spa‑goers, short‑stay visitors, and those using it as a transit base seem happiest here; those seeking luxury or seclusion may want to look elsewhere.

CRYSTALKUTA Hotel - Bali, Jl. Bypass Ngurah Rai No.999, Kuta, Badung Regency, Bali 80361, Indonesia

+623618464618

https://www.crystalkuta.com/

Opening Hours

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