Amaris Hotel Kuta

Between Kuta’s Beach and Legian’s Nightlife

Amaris Hotel Lebak Bene (often called Amaris Hotel Kuta) sits on Jl. Lebak Bene, a short 7-minute walk from Kuta Beach and close to the main strip of Jalan Legian. Reviewers highlight the “perfect” location for nightlife and shopping, with Beachwalk Mall and an M-Mart right in front, plus Ngurah Rai International Airport about 7 km away.

Bright, simply furnished rooms come with free Wi‑Fi, satellite TV, safes and desks. This is a 2-star, budget-minded stopover, not a resort, with compact “Smart Room” layouts that can feel tight if you travel with lots of luggage.

Rooms: Functional but Very Worn

Rooms are described as streamlined and unpretentious, but many guests on Google and Booking.com warn that the property is “deteriorated.” Reports of broken furniture, leaked ceilings, and stained or greyish bed sheets appear repeatedly, with some guests saying they left early to find another hotel.

Several recent reviews mention cockroaches in the room, smelly odours and humid, uncomfortable spaces. Small details add up: a toilet faucet that is hard to turn, a bathroom lock that does not work, and a TV that turns on by itself at night, disturbing sleep. Thin walls mean hallway and neighbour noise carries easily.

Cleanliness and Maintenance Concerns

Cleanliness is the most frequent complaint. Multiple guests describe dirty bathrooms, mould in shower corners, and rooms that smell bad on arrival. A few say electricity and AC shut down several times during their stay, and hot water can be difficult to activate.

Several reviewers address the owner directly, urging renovation and better maintenance, noting that staff “work very hard” but the asset itself needs investment. For those who prioritise a clean, well-maintained room, even budget travellers, many reviewers advise thinking twice.

Service, Staff and Management Style

Against the physical issues, service consistently scores well. Guests call the staff kind, warm, and very helpful, often “the only good thing here.” One reviewer notes a single manager multitasking as cook, cleaner, and receptionist, suggesting lean staffing and a cost-cutting approach.

There are also frustrations at the management level: a guest booking via Agoda reports that a paid fast track option was “not workable” because the hotel had no information, and room type requests (like single beds) were not honoured.

Breakfast, Wi‑Fi and Everyday Practicalities

Breakfast is complimentary and served as a buffet in a functional dining room, oriented towards Indonesian dishes. Opinions split: some international guests find it “basic” and repetitive, while another reviewer says they provide “VERY GOOD BREAKFAST” that helped compensate for other flaws, and that they still enjoyed a three-day stay.

Free Wi‑Fi is included, but feedback is mixed—some praise good connectivity, others say it is “so bad” or “unworking.” Each floor has water dispensers at the corners, and complimentary parking is provided; access to the hotel is via a small lane better suited to motorcycles than large vehicles.

Who This Hotel Suits Now

Amaris Hotel Lebak Bene is a purely functional budget option: strong on location and price, with friendly staff and simple perks like free breakfast and Wi‑Fi, but currently held back by serious cleanliness, noise and maintenance issues. It best suits unfussy, price-driven travellers who mainly need a cheap bed near Kuta Beach and can accept significant trade-offs in comfort and upkeep.