Mitra10, Denpasar: Mixed Signals
Location and Scope
Mitra10 sits on Jl. Bypass Ngurah Rai No.840-842 in Pemogan, Denpasar Selatan. Known as a large building materials store, it has served contractors, homeowners, and DIY shoppers in Bali for years. Specific opening hours and product range are not stated in the available notes.
Stock and Selection
Several regulars recall a time when the shelves were fuller. More recent reports point to reduced choice, limited items, and frequent out-of-stock notices (Google 2024). This can mean repeat trips or unfinished shopping lists for bigger projects.
Customer Experience
Opinions diverge sharply. While there is no consensus, some visitors describe uncomfortable encounters—employees staring or gossiping in ways that made customers leave mid-visit—and compare the service unfavourably with other suppliers like Azko (TripAdvisor 2023). Others highlight help from individual staff, such as a named representative from Paloma products who resolved queries when general customer service lines went unanswered.
Parking and Facilities
Parking space is reportedly tight and can turn chaotic at busy moments. The on-site toilet has been described by one reviewer as still in poor condition after years without improvement.
Delivery Concerns
Multiple delivery-related “dramas” appear in feedback. Customers cite drivers unwilling to carry goods beyond 5 metres, leaving labour to already busy crews, and bringing what they see as unprofessional attitudes. Communication gaps between store, vendor, and customer have added extra frustration.
Verdict
Mitra10 remains a convenient location for some, but those looking for varied stock and consistent service may wish to compare options. It will suit shoppers who can handle occasional delays and are willing to follow up persistently for delivery and customer support.
Opening Hours
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