Delta Dewata Supermarket

Everyday hub on Jalan Andong

On Jl. Raya Andong No.14 in Peliatan, Delta Dewata Supermarket is where many Ubud residents stock up for the week, from local produce to Western comfort food. Reviews often describe it as one of the best supermarkets in the area, with reasonable prices and a layout that feels familiar to shoppers from places like Canada.

Range of products and imported finds

Shelves carry a huge range of goods: fresh meat and vegetables, packaged snacks for breakfast, household essentials, and speciality imported items that some reviewers say are hard to find elsewhere. Several visitors highlight the balance of local and Western products, noting that you can “easily get lost” in the choice when doing a big weekly shop.

Fresh food and fish department concerns

Experiences with fresh items are mixed. Some shoppers praise the availability of fresh meat, vegetables and a good variety of fish for daily cooking. Others report a steep decline in freshness, with seafood on display described as not smelling or looking fresh, and packaged seafood allegedly sold past acceptable dates due to poor rotation. At least one reviewer warns that fish, poultry and meat may be repackaged with new dates and calls this a potential health risk, so cautious buyers tend to double-check labels and appearance.

In-store café and frozen treats

Inside, a small café sells healthy juices, gelato and pastries, which makes it handy if you want a drink after shopping. However, one visitor found their croissant wasn’t freshly baked, and another picked up an açaí from the freezer section that had already melted by the time they left the store, suggesting temperature control can be inconsistent.

Parking, layout and check-out queues

Parking comes up often in reviews: many appreciate the wide, easy-access lot and say it’s convenient whether you’re running quick errands or filling a trolley for the week. Aisles are generally described as clean and organized, and some shoppers mention never feeling crowded or rushed. The real bottleneck is at the front of the store, where several people complain about very slow check-outs and long lines, with comments about many tills installed but few actually staffed.

Service, support and reliability

Customer service impressions vary sharply. Some describe a clean, organized supermarket that makes weekly shopping easy, while others call out dismissive attitudes and a lack of after-sales support on kitchen appliances or electrical items, saying broken products brought back receive no refund or exchange. A few reviewers also report being overcharged and only noticing after checking receipts, so detail-oriented shoppers tend to review their bills.

Delta Dewata Supermarket will suit budget-conscious residents and long-stay visitors who value variety and pricing over a polished experience, but more cautious or time-sensitive shoppers may prefer to use it selectively and check fresh goods and receipts carefully.