Ciwa Sempurna Dive & Watersport

Watersports factory on the Benoa strip

On Jl. Pratama in Benoa, at the busy heart of Bali’s watersport scene, Ciwa Sempurna Dive & Watersport runs a full-throttle operation from 08h30 to 16h00 every day. It’s a place of jetski wakes, parasailing boats and banana rides rather than quiet beach time.

What you can actually do here

The catalogue is broad: Parasailing, Banana Boat, Jetski, “donut” rides, Seawalker, diving and even trips to a turtle island are all mentioned. Some visitors from Jakarta came as a group of 14 and booked a package with Parasailing, Banana Boat and Jetski; others dropped in just for a single banana ride due to a tight schedule. Several reviewers say they enjoyed the mix most when they stacked a few activities in one visit.

How long the thrills really last

Activity duration is a recurring sore point. One detailed complaint (Google, 2024) times Parasailing at about 2 minutes, Banana Boat at 3 minutes and Jetski at 2 minutes, far less than the 15 minutes some offers promise. Another guest who tried parasailing noted they were in the air roughly 4 minutes instead of 5. Others, though, still name Jetski, donut and parasailing as favourites, saying the fun of the rides partly made up for the brevity.

Prices, deals and “hidden” extras

Pricing is inconsistent. Market analysis notes that booking through agents or apps like Traveloka can cut prices by around -50% versus on-site rates; one unhappy guest explicitly urges others to use Traveloka rather than walk in. A reviewer comparing costs to India found a banana ride at about ₹10,000 versus ₹3,500 at home and judged the stop “overpriced”. On the positive side, another party said they found transparent, relatively affordable rates via a website they located on Google, and praised the value at 250k per person for parasailing for 4 people. Several comments and the analyst report warn about aggressive upselling of GoPro photos and low‑quality paid photo/video.

On the ground: facilities and crowd factor

Basic comfort is hit and miss. One 3‑star review mentions no toilet paper, changing rooms that wouldn’t close and parasailing boats without sun covers, alongside a reminder not to forget sunscreen. In high season, the operation can feel chaotic, with long waits between activities and even confusion about which brand you’ve actually booked with (for example, an online booking via “Bali Dewata Watersports” turning out to be Ciwa on arrival). Lockers are generally provided, but guests report being asked to store everything, even sunglasses and flip‑flops, on a very bright, rocky beach.

Sea conditions and snorkeling reality

Multiple reviews describe Benoa’s water as dirty, smelling of petrol and often full of floating rubbish. Offshore snorkeling in particular is panned as “the worst” some visitors had in Bali, with people leaving the water after less than 5 minutes because of debris. Others compare it unfavourably with Candidasa, Gili Islands or non‑Kuta locations and say they would not recommend Kuta/Benoa for snorkeling at all.

Service, safety and who this suits

Service can swing from warm to exasperating. Several guests highlight friendly, fun instructors, call staff “super friendly”, and single out individuals like “Sister Vivi” as welcoming. Others feel rushed, poorly briefed and even “scammed”, citing queue‑cutting, being asked to swap lifejackets because there weren’t enough, and very short ride times. Insurance and basic safety gear are mentioned as provided for parasailing, and communication via WhatsApp is commonly used for last‑minute arrangements.

Ciwa Sempurna Dive & Watersport functions as a high‑volume, standard watersports hub: best suited to travellers who prioritise quick hits of adrenaline at Benoa, are ready to negotiate or pre‑book online for better prices, and can accept short rides, crowded conditions and subpar snorkeling in exchange for easy, one‑stop access to multiple activities.